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嗯130年酒店行业监督和领导原则(4学分)
学习管理/监督/领导责任在典型的住宿和/或食品服务机构。强调领导、沟通、士气、激励、培训、团队建设、员工发展和保留独特的住宿和食品服务操作。
嗯130:酒店行业监督和领导原则
https://catalog.cocc.edu/course-outlines/hm-130/
记录标题监督酒店学分成绩总联络信4评分模式标准小时40小时40节课学习管理/监督/领导职责描述在典型的住宿和/或食品服务机构。强调领导、沟通、士气、激励、培训、团队建设、员工发展和保留独特的住宿和食品服务操作。课程学习成果1。展示知识的联邦法律规范平等就业机会的标准。2。识别实践有关面试、招聘、发展和解雇员工。3所示。展示交流和团队合作的原则。4所示。批判性分析人类行为的作用(自己和其他人)在当代职业环境。 5. Hypothesize with others to solve problems, manage conflict, and achieve goals while communicating effectively both verbally and non-verbally. 6. Demonstrate knowledge of the characteristics associated with professionalism and leadership. Content outline Management theories Leadership theories Planning, organizing, and goal setting Communicating effectively Equal opportunity laws and diversity Recruitment, selection, and orientation Performance Effectiveness Motivation Supervising teams, team-building, and coaching Required materials Required textbook.
