Student Refunds
如果你的支付(个人，经济援助，奖学金等)超过你的费用，你有资格收到退款，因为你的学生帐户的信用余额。COCC与Heartland/ECSI合作，通过学生退款计划为您提供退款。请登录您的学生帐户，并注册退款方法。
Refund Method Options
Direct Deposit to an Existing Saving or Checking Account
- In most cases, funds are available in 1-2 business days
- What it is:an electronic transfer of your refund into your personal checking or savings account.
- What you need to do:have your account and routing numbers available when you sign up.
Paper Check
- You will receive your check from PNC bank via the U.S. Postal service within 5 to 10 business days.
- What you need to do:select the "paper" check option when selecting your refund method. Please ensure your mailing address is up to date in your COCC Bobcat Web Account. Note: if no refund method is selected, a check will be mailed to the address on file at Central Oregon Community College.
How to choose your refund method
If you are eligible for a refund, you have the option of choosing how to receive your money. Here's how:
- Once you are an admitted student with a COCC ID#, log in to your Bobcat Web Account and sign up for Student Refunds.
- 登录您的山猫网络帐户，选择学生服务和经济援助，然后点击学生退款。
- Choose your refund method:
- Direct deposit to your existing checking or savings bank account:enter your bank account information
- Paper Check:选择此选项，并将Heartland/ECSI PNC银行的纸质支票邮寄给您。
Sign up at least a week before the term starts to ensure that your selection can be processed in time so that any refunds you may have on file for the term will be delivered via your method of choice. Note: you must have a valid mailing address, email, phone number, and birthdate on file in order for your refund to process - please check these every term to ensure no updates are neccessary.
After I sign up, do I have to sign up every term?
No. Your refund choice will apply to all future refunds. You can change your refund method as often as you like, but be sure to allow at least one week for the change to be processed.
申请帮助，从电子退款方式改为纸质支票，或者如果您没有收到您的资金，请致电1-844-700-0134 ECSI支持。
Direct Deposit FAQ
Can I use my debit card number to set up direct deposit?
No. You must use your bank account and routing number printed on the bottom of your check. If you enter your debit card number, your deposit will be rejected.
What happens if I entered my account number incorrectly?
The bank will check to make sure the account number is valid, but theydo notverify that the bank account you entered belongs to you!
- 如果您输入了一个属于其他人的有效账号，存款将进入该账户。我们可以设法追回资金，但不能保证。
- If you entered an invalid account number, the deposit will be returned and an attempt will be made to contact you.
How do I change my bank account number?
You can change your bank account information by logging in to your Bobcat Web account, and clicking Select under Student Refunds. Click Update Your Refund Choice under the eRefunds tab.
Where can I cash my check?
You can cash your check at your local bank or at most checkcashing service businesses for a fee.